Returns & Refunds
I offer a 30 day money back guarantee. If you are not satisfied with my product, please return it to me unused within 7 days and i will issue refund.
Any return of faulty items i will cover the return postal cost. Please note, if you don't want the item for any other reason postal charges is yours. Any return, please send by recorded post only.
If you didn't receive the item, please wait for maximum 14 days and kindly inform me within 14 days. Prior to return, Please contact me, I will give you return shipping address.
IMPORTANT NOTICE - PLEASE READ
When you receive purchased articles and if you do not require it any more or feel it is not as described, please contact me immediately. I offer replacement / full refund for undesired procurement's.
Please note that opening 'Case - Negative Feedback or Neutral Feedback' does not help anyone. In fact, it is a time consuming procedure for eBay and vendor.
Instead, I request you to contact me directly. I assure you that I will try my best to resolve any issues. Rather than use the 'eBay Resolution Centre, please provide me with at least 'Two Working Days' to redress your grievances.
I generally solicit your wholehearted support in this endeavour, thanking you in advance for your understanding.
Customer satisfaction is MY Number ONE priority
Returns
- I am dedicated towards after sales care and if you have any problems with the product on delivery a full refund will be provided. However, returns must include all items undamaged, in original condition, original packaging etc within 7 days.
- Please ensure that you include all the relevant details such your eBay id, your email address, the item number and your full contact details otherwise this will result in a delay or your return item not being processed.
Delivery
- I will post all items in the most appropriate packaging to ensure that they are not damaged on dispatch.
- Within the UK. Should an order not get delivered. please contact me for help. Courier deliveries are insured against lost. Royal Mail do not consider an item of mail lost until after 15 working days in the UK or 30 days for all other countries.
- I cannot be held responsible for delays caused by Royal Mail, your local postal service or by International Customs Inspections. I am not responsible for any customs charges.
Thanks for understanding.
Payment
- All purchases will go through eBay secured checkout to ensure that your order is processed without any delays. After you have made your purchase you can either click on 'pay now' or follow the instructions in an automated email that you will receive shortly after your purchase. During the checkout, you can make an immediate payment by PayPal or select an alternative method of payment, and receive the necessary payment details.
About Us
- I am based in London UK.
- I have great experience in designing, manufacturing, supplying Emulators, Tools & at the best possible price. You can be sure that you are purchasing great value items with superior quality in a secure and safe environment.
- My goal is simple; provide the best quality goods that at the most reasonable price without compromising on Quality.
- I can assist you with any query as i truly can provide a one stop shop for all your products.
Contact Us
If you have any questions or concerns please contact me via eBay messages
Working Days: Monday - Friday
Working Times: 8.00AM - 4.00 PM
Customer Care (8AM - 4PM)
Note: Please use only eBay messaging system instead of emails.