Jenseits der Schuld: Lernen aus Scheitern und Erfolg von Dave Zwieback (englisch)

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Beyond Blame

by Dave Zwieback

In this insightful book, IT veteran Dave Zwieback shows you an approach for making postmortems blameless, so you can focus instead on addressing areas of fragility within systems and organizations.

FORMAT Paperback LANGUAGE English CONDITION Brand New

Publisher Description

Failure is inevitable and a postmortem analysis, conducted in an open, blameless way, is the best way for IT techs and managers to learn from outages and near-misses. But when the "root cause" is determined to be "human error" (or worse, particular humans), the real causes and conditions are lost. In this insightful book, IT veteran Dave Zwieback shows you an approach for making postmortems blameless, so you can focus instead on addressing areas of fragility within systems and organizations. If you're involved with assessing why something goes wrong on a project or at your company - as a system administrator, developer, team manager, or executive - the concrete steps in this guide will help you find a real solution that works. Recognize and mitigate the effects of stress during outages Learn how to communicate effectively in a charged, high-stakes postmortem conversation Collect the necessary data before the postmortem begins Focus on determining the actual causes and conditions of an outage Learn techniques for writing up a postmortem for either internal or external use

Author Biography

Dave Zwieback has been managing large-scale, mission-critical infrastructure and teams for 17 years. He is the VP of Engineering at Next Big Sound. He was previously the Head of Infrastructure at Knewton, managed UNIX Engineering at D.E. Shaw & Co. and enterprise monitoring tools at Morgan Stanley, and also ran an infrastructure architecture consultancy for seven years.

Details ISBN1491906413 Author Dave Zwieback Year 2015 ISBN-10 1491906413 ISBN-13 9781491906415 Format Paperback Language English Media Book Short Title BEYOND BLAME Pages 92 Place of Publication Sebastopol Country of Publication United States Subtitle Learning from Failure and Success AU Release Date 2015-10-20 NZ Release Date 2015-10-20 Imprint O'Reilly Media Edited by Fu-Chan Wei Birth 1945 Affiliation Consultant Urological Surgeon, Royal Bournemouth Hospital, and Visiting Professor, Bournemouth University, Bournemouth, UK Position Contributor Qualifications MD UK Release Date 2015-11-10 Publisher O'Reilly Media DEWEY 005.1 Audience Professional & Vocational Publication Date 2015-11-24 US Release Date 2015-11-24

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  • Condition: Neu
  • ISBN-13: 9781491906415
  • Book Title: Beyond Blame
  • ISBN: 9781491906415
  • Publication Year: 2015
  • Type: Textbook
  • Format: Paperback
  • Language: English
  • Publication Name: Beyond Blame
  • Item Height: 230mm
  • Author: Dave Zwieback
  • Publisher: O'reilly Media, INC International Concepts, USA
  • Item Width: 152mm
  • Subject: Computer Science
  • Item Weight: 156g
  • Number of Pages: 92 Pages

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