✔ All Replacement Electrical Parts and Labour
✔ PAT Safety Testing
✔ Return Recorded Postage
✔ Free Gift
✔ 6 Months Guarantee
✔ 2-3 Working Day Return
We can even replace damaged plates and outer casings/arms please message us for details if your ghd is physically damaged.
plaese then send recorded post to;
Ion Originals Ltd.
Unit 6i, Greensfield Industrial Estate'
Greeensfield Court,
Alnwick,
NE66 2DE
United Kingdom
Terms: We will use original parts where possible, however where this is not possible we will use aftermarket replacement parts. The 6 months repair warranty covers the parts replaced and the buyer will be responsible for the postage costs of warranty returns. We recommend using a recorded delivery service when sending the ghd to us but Royal Mail special delivery would be required to cover the full cost of the straighteners should a claim be needed. This service only covers genuine ghd models including; ghd 3, MS, SS, 3.1b, 4.0b, 4.1b, 4.2b, SS4.0, MS4.0, 5.0, SS5.0, MS5.0. Model not listed? Please contact us.
If you have a Platinum Model ST8261 You will need to pay for a Platinum Repair Service: www.ebay.co.uk/itm/123947796904
Please do not send platinum+ or eclipse models as these are not repairable and we would need to charge for the return of these. If unsure please contact us in advance. Please also only send genuine ghd straighteners, there are some fakes on the market so please check before sending as we would need to charge to return fake ghds.
(c) Ion Originals Ltd. Please note we are not associated with Jemella Ltd. (ghd trademark owners)