on all orders
across our store
60 days refund
Message us
Our aim is to dispatch all goods from our warehouse by the next working day after receipt of order.
We work with a number of different couriers, primarily the Royal Mail and DPD. At point of dispatch we choose the best courier for the order you have placed so that the goods arrive in a good condition and in a timely manner.
In most case your goods will arrive between 2 – 4 days of order.
Our products are shipped free of charge by ‘standard’ postage, to our customers in the UK. The free postage service is Royal Mail second class post. We do not charge for additional items.
Delivery by standard postage is normally between 2-4 working days from date of dispatch.
The 'First Class' option is a faster service than the ‘Standard’ option and will prioritise your order through our system. First class is NOT a ‘Next day service’. First Class goods are NOT guaranteed for next day delivery.
To upgrade to a dispatch by first class post there is a small standard fee with no additional charge for additional items.
Delivery is normally between 1-3 working days from date of dispatch.
We will despatch your order on an overnight delivery service as long as we have the order in our system before 11:00am on the day of despatch.
Our cut off time for same day dispatch is 11:00am and orders must be placed before 11:00am for next day delivery. This service is a tracked service and may require a signature on receipt.
To upgrade to the Express Delivery Service there is an and additional fee with no additional charge for additional items.
* For example, an order placed at 10:45am on Monday is guaranteed to be delivered on Tuesday. An order placed at 12:15pm on Monday, is guaranteed to be delivered by Wednesday.
We ship into Europe for a flat rate fee
Delivery can take 5 - 10 working days
Heavy items will cost more to post and will be shipped via a courier such as UPS or similar. If the item is heavy the postage cost is still a flat rate fee but will be more expensive.
We ship Worldwide for a flat rate fee.
Delivery can take 5 - 10 working days
Heavy items will cost more to post and will be shipped via a courier such as UPS or similar. If the item is heavy the postage cost is still a flat rate fee but will be more expensive.
ReturnsThank you for ordering from Barnyarns where your business is very much appreciated. We offer a 60 day return window. If you would like to return an item to us within 60 days of receipt, you are most welcome to do so. Returns over 60 days are unfortunately not accepted.
Though we hope that you will never need to return anything, there are times when you may need to do so, we aim to make it as quick and as easy as possible to exchange or refund your purchase. This page tells you all you need to know, please note your statutory rights are not affected by this guidance when goods are faulty, or not as described. If a product is incorrectly despatched or damaged, please notify us within 7 days of receipt.
For refunds you just need to make sure all items to be returned are in a saleable condition with the packaging intact and not ripped. To notify us of your wish to return an item, please use the returns section in ebay.
We will process your refund, should it be necessary, back to your Paypal account
After your return is agreed and authorized through ebay, Our returns address, is:-
Barnyarns Ripon LTD 24 Barker Business Park Melmerby Ripon HG4 5NB
When returning goods it is best to use a signed for service, so you can assure yourself the returned goods have been received back to our offices. It is also very important that you put a note inside the package advising us of your reason for return, name, address, order number and also a contact telephone number. We ask you to do this so that we are able to ensure you receive the correct refund.
Should you have any queries, please do message us through Ebay or call us, we are here to help.
Faulty items or incorrectly dispatched items will be replaced or refunded in full at our expense.
If the received goods are unwanted, then we ask you to please return them to us via the best possible postage method at your expense, where a full refund will be given on receipt, less the cost of the original postage to you.
Ask a questionContact us for help and advice
Message us eBay & Magento Design by