Have a Question? Get in touch today!
Contact UsPivotell Advance Automatic Pill Dispenser:
Advanced Technology - Enhanced Security
Security - a self-locking shutter over the lid opening prevents access to the medication tray except at the alarm time. This prevents the possibility of double dosing or the forced movement of the medication tray by the user.
Display - the LCD display is visible though the lid.
Start Delay and Stop functions - Delays activation or deactivates dispenser - useful for those using multiple dispensers and to allow pharmacists or family members to fill in advance away from home.
Upside-down - the tray will not rotate if upside down. When upright it will move to the correct dose for the time & date at the next alarm time.
This also allows for the possibility that the dispenser could be transported upside down. If a dosage time occurs when the dispenser is upside down it will alarm as usual but the tray will not move forward. If the dispenser is upside down for some time the dispenser will record on how many occasions it should have rotated and when returned to the upright position will move to the correct position for the next scheduled dose so that the correct medication for that time will be presented.
Patent No: SE 535 462 C2
Registered with the MHRA as Medical Device: Class 1
The Pivotell® Advance dispenser incorporates a number of important and advanced features which are designed to help both the user remain compliant with their medication regime and further support their family members, carers and pharmacists. It can be easily filled and programmed by the user, relative, carer or pharmacist to dispense pills up to 24 times a day. At the pre-programmed times, the dispenser rotates, the alarm signal is heard, and the correct dosage comes into view through the opening in the lid. The alarm can be programmed to ring for up to 5 hours.
Main Features
Security - a self-locking shutter over the lid opening prevents access to the medication tray except at the time that medication is programmed to be available. This prevents the possibility of double dosing or the forced movement of the medication tray by the user.
Display - the LCD display will be visible though the lid allowing the user and carer to view: the date and time, the time that the next dose is due, the number of doses remaining, the battery level.
Batteries - It will be possible to use both Alkaline AA and re-chargeable batteries.
Upside Down - if a dosage time occurs when the dispenser is upside down it will alarm as normal but the tray will not move forward. Then when it is returned upright it will move to the correct position for that time of day.
Daily Alarm Times - 1-24.
Compartments - 28.
Two or more compartments can be programmed to alarm at the same time (for those with many or large pills).
Start delay function - delays activation to allow pharmacists or family members to easily fill in advance away from the user's home.
Stop function - deactivates dispenser - useful for those using multiple dispensers in the home.
A Pharmacy label carrier and label case is supplied (to comply with Royal Pharmacy Society of Great Britain labelling requirements).
Day / time discs supplied (for 1 / 2 / 3 / 4 times daily dosage and one blank disc for five or more doses per day).
Battery life - 12 months.
Battery level meter and warning indicator.
Secure battery case cover to deter tampering (screw provided).
Spare trays, lids and time discs available for off-site filling by family members or pharmacists.
Four different alarm sounds.
Flashing light for those with hearing impairment.
Lockable - only the medication due can be accessed by the user .
Can be Telecare enabled (e.g. Lifeline / Carephone / Sayphone systems) with Alarm Response Centre response. For this function the dispenser must be purchased from your Telecare provider.
The LCD display feature is of particular benefit to carers / family members who can make a visual check on the status of the dispenser without having to open it, allowing the user and carer to view: the date and time, the time that the next dose is due, number of doses remaining and the battery level.
When horizontal the display will show the Date and the Time in sequence. At the Alarm Time the display will show 'Take Med'. When tilted forward the display will show in sequence (dates and times etc shown here are examples):
NEXT DOSE 16:30 MON || DOSES LEFT 9 || B (battery level) 75% || DATE: 23 SEPT 2011
When only 4 doses remain the display will additionally show DOS 04. After this dose has been dispensed DOS 03, DOS 02, DOS 01 and finally DOS 00 will be displayed in sequence with the DATE and CLOCK
When the battery capacity is less than 20%, LOWBATT will be displayed in sequence with the DATE and CLOCK
Other data:
Dimensions Length 190mm Width 180mm Height 56mm.
Weight 390g excl. batteries 490g incl. batteries.
Volume Approx 10ml per compartment.
Power supply 6V 4 x 1.5V Alkaline batteries or 4 x 1.2v rechargeable NiMH batteries.
Battery life > 1 year.
Compartments 28.
Maximum daily alarms 24.
The Pivotell® Advance dispenser is the same diameter and slightly deeper than the existing Pivotell® Mk 3/11 Dispenser.
The interface currently provided in the Pivotell Mark 3/11 Automatic Pill Dispenser (CI0108M1Hxx,CviLux 8 pin) is retained to enable connection to current Telecare systems.
VAT Relief Option
All products on our eBay Store that are specifically adapted to aid disability or for the chronically sick are eligible for VAT relief.
After purchase we will send an email directly to your email address with a VAT exemption Declaration. It's quick and easy to complete. Once we have received the declaration we will be able to send out your product.
Any orders purchased at the VAT exempt price cannot be dispatched without this form completed.
The zero-rating of goods and services for a chronically sick or disabled person depends in part upon the status of the recipient.
What does ‘chronically sick or disabled’ mean?
A person is ‘chronically sick or disabled’ if he/she is a person with:
A physical or mental impairment which has a long-term and substantial adverse effect upon his/her ability to carry out everyday activities /
A condition which the medical profession treats as a chronic sickness, such as diabetes, Parkinson's, dementia, or a chronic illness which necessitates a complicated medication regime
If you do buy from this listing and you are not disabled, or you fail to fill out the form, unfortunately we will have to cancel the order.
Have a Question? Get in touch! Follow Pivotell! Medication Dispensers and Accessories Reminders and Watches Simple Medication Aids
Pivotell Automatic Pill Dispensers and medication reminder aids are widely used by as a component of a care package for vulnerable patients who have difficulty managing their medication.
We have supplied both Social and Health Care teams throughout the UK since 2002, and studies have shown that the use of Pivotell dispensers results in better self-management of medication.
Medicines compliance can be particularly difficult for those with a complicated pill regime. Health professionals have been aware for many years that non-compliance can result in unnecessary ill health to the user and significant additional costs to health and social services.
The use of the Pivotell® Automatic Pill Dispenser:-
January 2001
My mother, a sprightly 74 year old was diagnosed with Parkinsonism and Lewy Body dementia in 2000. Initially she managed very well with a weekly filled dosset box, taking her pills four times per day.
As with many chronic and degenerative illnesses there are many tablets to take, and there can be problems if they are either not taken or taken late. As time passed she became increasingly anxious and confused about when to take her next pills. She was confused about the time of day, and which section of the dosset box she should open next.
She began to telephone at all hours of the day and night to ask if it was time to take her next pills. Even though a care agency calls on her three times a day, they were not always able to be there at the exact time that the pills were due to be taken, which caused a number of panic attacks as she waited for them to arrive.
I began to worry about her overdosing. I found that pills were going missing from the dosset box. Several times she took her pills, had a nap, and woke up after an hour or so later and thought it was the next day, and so took the next morning's dose. I could see that if this continued she would have to go into care or would end up in hospital.
Everyone began to get very stressed. I have a full time job and cannot be with her four times a day, but I could not accept that just because her medication could not be delivered on time she would have to move into a care home.
Although Mum became confused about her pills I felt that she was still able, with a little help, to live in her own home. I needed a pill dispenser which I could fill, and lock and which would automatically dispense the correct dosage on time. I spoke to everyone I thought could help but to no avail. It took me a long time, but eventually I found a supplier who could provide exactly what I was looking for.
When Mum first started to use it I was not sure that she would recognise the alarm or know that she had to tilt the dispenser over to take the pills. It has never been a problem - she leaves it in the hall during the day, and takes it to the bedroom when she goes to bed. She has a bag to carry it in when she goes out to day-care. The staff at day care were delighted with the dispenser as many times she had dropped her dosset box and pills had spilt over the floor. I keep a spare internal cassette tray at my home and fill it up ready to replace her current tray once a week. Having all the pills at my home means that I can know when to order repeat prescriptions.
January 2005
For the time being Mum is still in her own home and maintaining independence. Although there are other problems associated with old age, Parkinsonism and dementia, pills are no longer an issue. The automatic pill dispenser has transformed both Mum's and my life over the last 4 years.
July 2006
Mum is no longer able to use the dispenser herself as she needs 24 hour care.
May 30th 2007
Mum died, the day before her 81st birthday.
Caroline Milne, Director.
Orders are processed Monday-Friday. Orders received before Midday are shipped the same day.
Free UK delivery is via Royal Mail 2nd Class service. Please allow 2-3 days for delivery.
Faster delivery options are available: Royal Mail Tracked 48 / Royal Mail Tracked 24 for an additional cost.
Your right to cancel
You may cancel the contract for any reason upon giving notice to Pivotell within 30 days of receiving the goods. If you do cancel the contract within this time any payments made by you will be refunded in full (excluding p&p). You will be required to return to Pivotell any products sent to you under any contract you have cancelled in perfect condition, unused and in their original packaging.
Returns policy
If you are not satisfied with the goods you have chosen, please ensure that you return them to us within 30 days. Pivotell will be happy to make an exchange or refund the goods providing they are returned in perfect condition and in their original packaging.
Returning the goods to Pivotell Ltd:
Please get in touch with our customer services team for a Returns Form and send it with a copy of the invoice or delivery note and clearly state whether you would like a refund or exchange.
Pack the goods, attach the returns form and send it back to:
Pivotell Ltd P.O. Box 108 Saffron Walden Essex CB11 4WX
Please obtain a receipt of postage from the Post Office when you send the parcel back. Pivotell cannot be held responsible for goods lost in transit. Postage costs will only be refunded in the case of faulty goods.
Goods purchased online can be returned at any time within 30 days from the date of despatch for repayment or exchange.
Warranty
Should any malfunction of the product arise, you should in the first instance contact Pivotell for advice. In the event that the problem cannot be resolved, Pivotell undertake to repair or replace (at Pivotell's option) the product providing that malfunction is reported within twelve (12) months from the day of delivery.
Pivotell will accept no responsibility for faults arising from misuse (for example - dropping, water damage, foreign objects).
What to do if there is a problem:
We endeavour to provide goods and services which conform with consumer rights, but if there should be a problem, please contact us immediately you become aware of it.
Fakes
Only Pivotell® Automatic Pill Dispensers carry the Pivotell logo.
Pivotell dispensers are made in Sweden. Look-alike dispensers made in China do not have the same technical or software development.
Since 2002 we have continually developed the features and settings of Pivotell dispensers to make a product which enables those with memory problems and confusion to live independently at home for longer.
Pivotell Automatic Pill Dispensers have achieved MHRA Medical Device registration: Class 1. They are robust and reliable and will give many years' service in normal use.
We want you to have a 100% positive buying experience with us and welcome your feedback so that you and others can buy from us with confidence. Please do not hesitate to get in contact with us if we can assist in any way.
Click Here to see our Reviews!
To claim VAT relief please complete the Tax Exemption Form on the Contact Uspage. Any orders purchased at the VAT exempt price cannot be dispatched without this form completed.
All products on our eBay Store that are specifically adapted to aid disability or for the chronically sick are eligible for VAT relief.
These products are only available at zero-rate VAT when purchased directly by an individual for their 'domestic or personal use'. In order for us to meet the obligations to Customs & Excise, and in order to avoid paying VAT on certain items, you will be required to complete a simple declaration form online that confirms that you are eligible to receive goods which are zero-rated.
Please note we are only able to exempt VAT from the actual goods, any delivery charges will attract VAT as normal.
Your final shopping cart price will include VAT for all items that are not eligible for relief.
The zero-rating of goods and services for a chronically sick or disabled person depends in part upon the status of the recipient.
What does ‘chronically sick or disabled’ mean?
A person is ‘chronically sick or disabled’ if he/she is a person with a:
It doesn’t include an elderly person who’s not disabled or chronically sick or any person who’s only temporarily disabled or incapacitated, such as with a broken limb.
If a parent, spouse or guardian acts on behalf of a ‘chronically sick or disabled’ person, your supply is treated as being made to that ‘chronically sick or disabled’ person.
You do not have to be registered disabled to claim relief from VAT, but the nature of your illness or disablement must be specified in your declaration.
A frail elderly person who is otherwise able-bodied or any person who is only temporarily disabled or incapacitated, such as with a broken limb does not qualify for VAT relief.
We will process your order at the retail price quoted on your order less the VAT element.
You must be sure of your eligibility for VAT relief before completing the declaration. Section 39.2 of the VAT Act 1983 provides for severe penalties for anyone who makes use of a document which they know to be false for the purposes of obtaining VAT relief.
Please copy and paste this form in to your message when contacting us, making sure to fill each section with a * applied.
Pivotell dispensers are widely used by Health and Social Care professionals as part of a care package for vulnerable older people and those with learning difficulties who have difficulty remembering to take their medication. They can have a dramatic impact upon medication compliance and safety, reducing hospital admissions and improving quality of life.
Designed by Jarilo Design
Visit our eBay Store!