~ PAYMENT METHOD ~
PAYMENT VIA PAYPAL ONLY.
Contact must be made within 3 days from date of purchase/auction end.
Full payment must be made within 7 days from date of purchase/auction end. If full payment is not received within 7 days, the item will be relisted and the buyer will be reported to Ebay.
For multiple or shipping discounts to apply, buyer must wait until a combined invoice is sent out before making payment. Once payment is made, combined discounts cannot be applied.
~ TERMS & CONDITIONS ~
Returns are only accepted if faulty. We do not offer refunds/returns due to a change of mind. Shipping charges will not be included in any form of refund or credit. If item arrives faulty, please follow the following steps:
1. You must send an eBay message to us within 3 days (72 hours) from the time of receipt. Please state the problem of the received goods and the reason for the return. An RA number will be issued.
2. Item(s) must be postmarked back to us within 14 days from when the item(s) was received.
3. Item(s) must be returned in its original condition with no signs of wear, tear, or odors. Return shipping charges will be the buyer's responsibility, unless the item is deemed faulty.
4. All items that are returned MUST have the Return Authorisation (RA) number. If any packages do not have the RA, the return will not be successfully processed.
5. If a negative feedback is posted before an attempt to resolve the problem, we will reserve the right to accept the negative feedback as the final resolution to the matter and a return will no longer be accepted.
6. If buyer misread our item description prior to bidding, so that the item is unfit, we do not offer exchange.
7. For quality issues please supply photos of the matter to be resolved. If the matter cannot be resolved, we will resend or give full store credit. If the matter can be resolved, we will offer partial store credit to fix the problem. Store credits or refunds will be processed within 3 days after a resolution has been reached. Any refunds or store credits will only be issued for the cost of the item only, and will not include postage costs.