Solvent C-22 Keratin Bond Remover Spray - Hair Extensions Removal 118ml/354ml

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Verkäufer: silver-and-sparkles ✉️ (15.489) 0%, Artikelstandort: GB, GB, Versand nach: WORLDWIDE, Artikelnummer: 231517626654 Solvent C-22 Keratin Bond Remover Spray - Hair Extensions Removal 118ml/354ml. Extension Ella Welcome to our eBay Store! Add to Favorites FeedBack Save This Seller
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Toggle navigation Extension Ella Solvent C-22 Keratin Bond Remover Spray - Hair Extensions Removal 118ml/354ml
PRODUCT INFORMATION

***This product will not remove Italian keratin, it can only be used to remove regular keratin and silicone bonds.***

C-22 solvent is an oil based citrus solvent which is fast acting and yet gentle on skin. It works hard to easily dissolve & break down keratin & silicone glue quickly.

It was designed to remove the sticky adhesive from wigs and toupees but I have tried and tested it on keratin and silicone bonded extensions with my own clients and it works so much faster than traditional acetone with a much nicer smell.

It is oil based so you will need to wash the hair thoroughly with a clarifying shampoo after use to remove the oil and any glue residue but it is highly effective. From experience it used to take me upto 3 hours to remove a full head of silicone bonded extensions (200 bonds approx) and now it only take me just over an hour.

 Please note, this is a professional product intended to be used by trained professionals only and it does not come with any of the other removal equipment or instructions needed.

By buying this product we assume you are trained in fitting and removing hair extensions and have all the other necessary equipment and knowledge to do so as you cannot remove hair extensions with this product alone - you will need the other removal equipment also.

This product will not in any way shape or form damage yours or your clients hair if used correctly and how you have been trained.

Caution: COMBUSTIBLE. Do not use or store near open flame. External use only. Do not apply to irritated skin. Avoid eye contact. Keep out of the reach of children. Pre-test areas before using.

WHY SHOP WITH US? Fast & Free Delivery*Terms & Conditions apply Quality AssuredTo UK Standards DELIVERY INFORMATION

All items posted within the UK are sent by Royal Mail. We will always post your item as soon as possible but please note we are unable to offer a next day delivery service on some of our items. Please refer to the listing for specific delivery information on that item.

Products and accessories ordered before 12pm will be dispatched the same day (Mon-Fri). Orders placed after 12pm will be dispatched the following working day. Hair extensions ordered before 12pm will be dispatched the next working day (Mon-Fri). E.g, if your order a weft at 10.30am on Monday it will be dispatched on Tuesday. If you order a weft at 1.30pm on Monday it will be dispatched on Wednesday. If there is ever any issue with your order and we are unable to get it out to you within our stated dispatch time then we will contact you within 24 hours to advise you of this. We do not post items on Weekends or Bank Holidays.

PLEASE NOTE: The delivery time stated by ebay is an estimate only and we can accept no responsibility for the delivery time of orders once your order has been dispatched as this is now down to Royal Mail. The delivery time will also depend on the service you selected at the checkout. Below is a guide to Royal Mails delivery times but please bear in mind these are not set in stone and Royal Mail suggest waiting at least 10 working days for delivery of any parcel before a claim form can be submitted for a parcel deemed as lost in transit. This allows time for a parcel to be collected from the Royal Mail/Courier collections office if no one was home when they attempted delivery, or for the parcel to be returned back to us if it was not collected by you. (28 working days for international items). UK Postage 1st class standard and 1st class Signed For delivery is 1-3 working days delivery on average after it has been dispatched. Special delivery is guaranteed to be with you the next working day (by 1pm) after it has been dispatched. ***These delivery times are an estimate provided by royal mail and items can take longer to arrive during busier periods such as Xmas.***     1st Class standard delivery insures items up to the value of £20 and is not a tracked service.     1st Class Signed For delivery insures items upto the value of £49 and requires a signature upon delivery. This is not a tracked service - it only allows the sender to check that the item has been delivered.     Special Delivery insures items up to the value of £500. This is a fully tracked service and requires a signature upon delivery. Worldwide Postage Items to the EU, Europe and the rest of the world are posted by Royal Mail, either via standard Airmail or International Signed For. International items will take longer to arrive and delivery times will vary depending on the destination (typically 3-7 days for Europe and 3-28 working days for the rest of the world). Please check online at www.royalmail.co.uk for specific information regarding delivery times to your country. International items may be subject to customs charges, VAT and/or Import duty charges. These are un-foreseeable and must be paid by the buyer. Handling & Dispatch Time Handling and delivery times are not the same thing. Handling is the processing time BEFORE the item is dispatched. Delivery is the time taken to arrive with you AFTER the item has been dispatched. We aim to dispatch all items on the same or next working day providing orders are placed before 12pm unless otherwise stated in the listing. TERMS AND CONDITIONS

Where it is written “We” or “Us”, this refers to Extensionelle LTD. These Terms & Conditions constitute our conditions of sale.

Variation of Content – We reserve the right and absolute discretion at any time and without notice to amend, remove or vary any of the content supplied in connection with our services or which appears on any page of our ebay store.

Special Offers - All offers on the site are subject to stock availability and we reserve the right to terminate or amend any offers at any time without prior notice.

 Customer Returns - We do not accept any responsibility for goods not returned to us. Please refer to our Returns Policy for full information.

Feedback - We would greatly appreciate it if you could leave feedback for us upon receipt of your item and we would appreciate a 5* DSR rating however if you feel you cannot give us that then please contact us with your comments as to why and suggestions on how you feel we could improve our service. Every problem has a solution and we want our buyers to be happy and of course, come back again. We ask that you please contact us before leaving negative or neutral feedback to give us the chance to resolve your issue.

Faults - All products are fully checked & tested before dispatch, but in the unlikely event of faulty or damaged product(s) we are happy to refund or replace a product within 30 days from the date you received the item. Items must be returned to us before a refund or replacement can be issued. Please see our returns policy for more information. PLEASE NOTE: Due to false promises to return goods to us in the past we regret that we are unable to send replacements until the faulty product has been returned to us. In the event of a fault being investigated you agree to allow us sufficient time for these tests to be undertaken, this may take up to 30 working days. Hair extensions are a natural product and issues can occur from time to time, however if the correct steps are followed (ie. Fitting, aftercare etc) and the hair is deemed faulty after testing by us. We will offer a refund or replacement however we accept no liability for third party costs which include but are not limited to fitting & removal costs. Please refer to our returns policy for full information.

Hair & Products - We will not be held responsible for the way in which you use the product(s) you purchase from our website once they have left our care. Goods are sold on the understanding that they will be used only for their intended purpose. No responsibility will be accepted by us for trained or untrained personnel without qualified supervision using or misusing goods and equipment supplied by us. We  will not accept responsibility if any hair is put in incorrectly, cared for incorrectly or is damaged due to perming, colouring or cutting. We recommend that instructions should be read or sought before use. We recommend that 'professional products' should be used by trained hair extension stylists or hair extension professionals who have been trained in the use of hair extensions. We would recommend that you use our colour matching service or else purchase one of our colour rings to ensure you receive the right colour for your hair.

Colour Charts - All colour charts are intended for indication purposes only and are as near as can be displayed on a computer monitor however we accept no responisbilty for normal colour variation or differences as colours can appear different on different computer monitors depending upon the brightness and resolution of your screen. We sell colour rings and offer a colour matching service to ensure buyers choose the right colour first time.

Payment & Currencies - All prices throughout our website are quoted in £ Great British Pounds Sterling. We accept paypal (which includes all major credit cards) only as a method of payment.

Cancellations - You are entitled to cancel your order within 7 days from the date of purchase for a full refund, on the basis that your order has not yet been processed and/or dispatched. (If you wish to cancel and you have received your order, please refer to our returns policy). Refunds - Refunds will be processed within 7 working days of receiving the product back in as new, re-saleable condition. Refunds can only be processed back to the original method of payment.

Payment Security - All credit card details are processed using 'PayPal' secure transaction system. Your credit or debit card details are not stored on any of our own computers / servers.

Privacy - Your privacy is always respected and we are committed to safeguarding your privacy online. We will never disclose or pass on information about our customers to any third party. Copyright - The design, text, graphics, images, applications, software, underlying source code and all other aspects are copyright of Talons & Tresses. In accessing these web pages, you agree that any downloading of content is for personal, non-commercial reference only and you must seek permission from us before doing so. No part of this site may be reproduced or copied and all images are the property of Talons & Tresses. Our Right as a Supplier - We reserve the right to change prices and information at any time and without prior notice throughout this site. Product Guarantee - All products unless otherwise stated come with our 30 day guarantee where you may return any faulty goods and we will happily repair or send you an exchange. This does not affect your Statutory Rights. Indemnity - You agree to indemnify, defend and hold harmless Talons & Tresses, its Directors, Officers, Employees, Consultants, Agents, and Affiliates, from any and all third party claims, liability, damages and/or costs (including but not limited to legal fees) arising from, without limitation, your use of our site or services, your breach of the Terms of Service, your infringement of any intellectual property right or any other right of any person or entity, or you breach of any duty of confidence or privacy, or any defamatory statements made by you in any form. Limitation of Liability - Talons & Tresses, its partners or affiliates or any party involved in creating, producing or delivering our services, or any website linked to our site or services, shall not be liable in any manner whatsoever for any direct, incidental, consequential, indirect, special or punitive damages arising out of your access, use or inability to use this service or any site linked to this service or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure. We shall also not be liable for any damages or losses arising in contract, tort or otherwise: including lost profits, loss of business, or date: business interruption, damages and/or other consequential losses that result from your use of or inability to use the service and/or from any action taken by you as a direct result of using material provided on this website.

 

Frequently Asked Questions

The Grades

💗 What do the different grades mean?  Our Remy Human Hair extensions are measured in Grades. All the hair we sell is 100% Remy human hair however the lower the grade, the cheaper the price and the lowest longevity of the hair extensions. Grade A is 100% Remy human hair that has been subjected to more basic production processes than higher graded hair but remains a top seller in the hair industry due to its low prices. Grade A hair will last 2-3 months on average when maintained correctly. Grade AA is 100% Remy human hair that is processed to create a more conditioned, longer lasting hair which can take more washes and stay looking soft, shiny and healthy for longer. Grade AA hair will last 3-4 months on average when maintained correctly. Grade AAA 100% Remy human hair goes through higher and longer quality control process to ensure it stays soft, shiny & tangle free for loner and is suitable for extended wear. It is very strong and durable and will last 4-6 months on average when maintained correctly. Grade AAAA is the highest quality processed 100% Remy human hair that is available. It has such strength that it is similar in condition to Virgin hair. The AAAA grade hair started life as Virgin hair which has then been gently coloured to bring you a wide variety of natural looking European colours. The ratio of long hairs is extremely high and it is often double drawn so there will be no tapering towards the ends. It will remain soft, sleek and healthy for 6-9 months+ when maintained correctly. Virgin hair (AAAAA Grade) is the best quality hair your money can buy. The name 'Virgin' means that the hair is still in it's pure form and it hasn't been dyed/bleached or chemically treated in any way. It is completely un-processed and has just been cleaned before being made into a weft or pre-bonded extensions. Because of this the hair stays softer and lasts much longer with great shine. Virgin hair is the Ferrari of the human hair world. It is extremely strong and durable and this hair will last 1-2 years if maintained correctly.

The Extensions

💗 What type of Hair is used in Extensions? We use 100% Remy Human Hair in our Hair Extensions. Nothing beats the versatility of remy human hair extensions. Our Remy human hair extensions can be straightened or curled with heated tongs.

💗 What is Remy hair? Remy hair begins its life as raw or virgin hair. Women will let their hair grow out and then sell it to fashion companies for a profit. Women who do this are required to take excellent care of their hair during this time and keep it in its natural, un-dyed, un-processed state. They cannot bleach, colour or chemically alter their hair in anyway, thus only high quality hair is sold. Remy hair also keeps its cuticle intact, which is the outer layer of the hair strand. When all the platelets that form the cuticle go in the same direction, it reflects light, causing your hair to shine. Because remy hair is usually well taken care of, it allows for that natural shine in your hair to stand out. Because remy hair is all natural, it takes a lot of time to grow. This means that if you want to get Remy hair extensions, your looking at anywhere from £30-£250 depending on length, colour, wefts and style. Remy hair will blend in seamlessly into yours and act the same way. Remy hair comes at a much higher quality, and therefore a higher cost.

💗 How are Remy Hair Extensions made? Remy hair extensions are made from high quality hair that is cut from the head as opposed to being made in a factory. What usually distinguishes it from other hair is that the cuticle (outer layer) of the hair strand is still intact. Usually, it comes from Asian countries, but it can come from anywhere. One of the reasons Asian countries are so popular is because of certain religious customs; especially Hindu temples, which are the top producer of Remy hair and hair extensions. Oftentimes people will cut their hair as a gift of appreciation for their deity. The priests then take this hair and sell it. At 9 million people doing this a year, at £75 a kilogram, that’s a fair bit of cash. The most sought after is long, lustrous, black hair, which can sell for £120 a kilogram. There are also those who grow it out, and then sell it themselves for a little extra cash. Who doesn’t want to get paid to cut their hair right?

💗 How is the Remy Hair processed? After the hair is cut, it is grouped into 5 categories based on how curly or straight it is. After that, the hair is cleaned and combed to make it look really nice. The hair is now ready to be shipped to whoever wants it. Popular uses include mixing it with similar colored hair and making wigs and hair extensions or sold to the cosmetology industry. Hollywood is the single biggest consumer of remy hair, spending thousands of pounds on hair extensions.

💗 How long do the extensions last? This will depend on the grade purchased and how well they are cared for. Although it is 100% human hair, it will not recieve the same nutrients from your scalp as your natural hair does and therefore needs more care and attention, including the use of specialist extension products. The more carefully you look after them the longer they will last.

💗 How can I tell human hair from synthetic hair? Human hair has natural protein. It is easy to tell by burning and smell: human hair will turn to ash, which will go away after pinching. Human hair will smell foul. When burning, the human hair will show white smoke. While synthetic hair will be a sticky ball after burning and will show black smoke.

💗 How many packets of hair do I need to purchase for a full head? All our wefts are full wefts meaning they are 100g or more. Most people will require one or two packs of hair or approximately 200 strands of pre-bonded hair (100-200g hair weight) for a full head, however this can vary depending on the style you are wishing to create, how thick your hair is, how wide your head is, how thick you want the extensions and the method used to fit them.

Care & Usage

💗 Can they be straightened, curled or tonged? Yes, simply because it’s real human hair you can straighten and curl the hair. This actually is a test in itself to know if you are not being sold a synthetic product.Use a flat iron/ straightener or tongs, even when fitted, but as with your own hair, never use hot tools too often as this will dry out the hair and it will not last as long.

💗 Can I colour the hair? Some brands of human hair products state that the hair can by dyed however we do not recommend dying our hair extensions because the dye that is used on extension hair is different to that used to dye your own hair. It is often “stained” rather than dyed to ensure the colour will not fade or wash out and this process uses salts to adhere the colour to the extension. These salts can remain on the cuticle of the hair and mean that regular hair dyes will not adhere to the actual hair extension. Dyeing the hair yourself can also cause damage to the extension hair cuticle.

💗 Can I wash & blow-dry the hair extensions? Yes. You can wash them as you would your own using specialist extension shampoo and conditioner. We also recommend using a hair treatment on them once a week, because the hair is not attached to your scalp, it is not getting the oils it should be. Using a treatment/hair mask will help keep them looking healthier and shiny for longer! You will find that you don`t need to wash your extensions too much, once a week is adequate. The extensions can be blow-dryed on low setting, but it is not recommended to do it too often. It is best to let your hair extensions dry naturally after washing them.

💗 How often should I wash my hair extensions? You should only wash hair a maximum of twice a week with extensions.

Ordering & Shipping

💗 How do I pay for my order? We accept PayPal.

💗 Can I pay through Paypal with my credit card? Yes, you can choose the paypal option and you will be asked to fill in your credit card information to fulfill the transaction.

💗 Do you post internationally? Yes we post to 99% of countires worldwide.

💗 Do you offer next day delivery? Yes but only on some of our products. Please refer to the individual listing for each item for further information.

💗 What is the difference between handling & delivery times? 'Handling' is the time from when you make payment to BEFORE the item is posted. 'Delivery' time is the time taken AFTER the item is posted for it to reach you.

💗 Can I collect my order? No, we are an online only company and do not have a physical shop, as such we cannot offer a 'collection' service.

Other

💗 Do you sell colour rings? Yes, we sell 8 different colour rings for each type of hair we sell. Colour rings are not universal which is why we have so many different ones. If you do not which to purchase a colour ring we also offer a colour matching service.

💗 What is the colour matching service? You can send us a snippet of your hair or some old extensions for us to match up the colour for you.

💗 Do you offer free samples? No but we do sell sample packs for you to check the quality of the hair. All of our hair products are also available to purchase in very small 20 or 25 strand quantities for buyers to check the quality before committing to a larger order.

💗 Can I email you a photo to match the colour up for me? On screen colours can vary dependant on the brightness and resolution of your computer so an on screen picture or emailed photograph may appear a different colour on our screen than it does on yours. For this reason, we cannot accurately match a colour to an online photo/picture. You would need to send us a physical sample.

Returns Policy
  • We accept returns on all of our hair extensions products and accessories within 30 days providing they are in as new, un-used and un-opened condition. Hair extensions must be returned within 7 days from the date you received them to be eligible for a refund.
  • If you return products that have been removed from the packaging, or a product that has been worn, you will be liable to pay the return postage back to you as they will not be accepted.
  • Refunds will be processed within 7 working days of receiving the product back in as new, re-saleable condition. Refunds can only be processed back to the original method of payment.
  • If you wish to return an item, please let us know of your intent to return prior to sending it back to us. We reserve the right to refuse to sign for the package if you return an item without notifying us first and you will be responsible for all the losses arising from there on.
  • Please include a copy of your invoice in the package when returning any item to ensure speedy processing of your return.
  • The buyer is responsible for all return postage costs unless the item is faulty.
  • Our returns policy applies to all in-stock items and does not include and items which are custom ordered or made-to-order. If  an item is either of the above, it will be stated in the description.
  • Refunds will be issued minus the p&p if applicable unless the postage is stated as "free" in the listing or we sent you an item in error or your item is faulty.
  • We advise all returns to be sent back to us via a recorded/trackable delivery method as we are not responsible for any packages that are not received. Proof of postage is not proof of delivery. If you choose to send back your return or exchange via unrecorded post, we will not be held liable for any delay or loss. This is in accordance with all UK legislation.
  • We do not accept any responsibility for goods not returned to us. In addition, under the Consumer Protection (Distance Selling) Regulations you may cancel your order for any reason within 7 working days following receipt of the item(s), as long as all goods are returned unused and unopened and are fit for re-sale.
  • If you are returning your item from outside of the European Union your postal service will provide you with a customs form, which needs to be visible on your returned parcel. You MUST clearly write the following on the customs form: RETURNED ITEM NO DUTIES.
  • This returns policy does not affect your statutory rights.

Exchanges

  • If you wish to return an item for an exchange, the buyer is responsible for all postage costs incurred both in sending the item back to u s and for the replacement item to be sent back to you.
  • All items wether returning for a refund or an exchange,  must be returned to us within 30 days of the delivery date to be eligible for a refund/exchange. All returns received after 30 days of the delivery date will be held for 30 days and you will be required to pay the postage costs to have the item/s returned back to you.
  • If the value of the item you are returning is greater or less than the value of the item you want to exchange it for then you must pay the difference or the difference in the price will be refunded to you via your original method of payment.

Hair Extensions/Wigs/Hair Pieces

  • All hair extensions/pieces returned for a refund or exchange must be in the original packaging and unopened, unworn, unused and not have been tampered with. If the hair has been opened/worn/brushed/dyed/cut/altered or if it smells of smoke or other strong odours i.e, it is in un-saleable condition then an exchange/refund will not be accepted and the buyer will be responsible for the cost of returning the item(s) back to them.
  • *Used condition and tampering includes but is not limited to, hair extensions or hair pieces/wigs that have; (1) Been cut, (2) Been coloured, dyed, or permed, (3) Had heat applied for the purposes of straightening or curling effect, (4) That have any damage inflicted as a result of tampering including traces of scents such as cigarette smoke or burning., (5) Extensions that have been removed from the cardboard backing in the original packaging.
  • While we appreciate any assurance they have not been used, these are hygienic goods and cannot be accepted back under such condition.
  • Under the rules of distance selling, hair extensions are considered "for the supply of goods made to the consumer’s specifications or clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly;" We fully support and enforce this legislation when it comes to items removed from their packaging. If an item is determined to be used or tampered with, you will be notified via email within 7 days of its return. You will be granted the option to pay for its return to you. If you do not reply or refuse to make payment for its return to you, the item will be held for 30 days and then destroyed.
About Extensionelle Payment Options Returns Policy Warranty

We are an online business, established in 2004 and located entirely in the UK. We are dedicated to offering high quality products, beautiful luxury remy hair and exceptional customer service. We are only a very small business with fewer than 10 employees however with over 13 years experience in the hair extension industry we pride ourselves on our knowledge of hair extensions and are happy to give help or advice on any of our products.

We know we are not be the cheapest supplier, however we prefer to offer quality hair that will last at a higher price than cheap low quality hair at a lower price but which will tangle and dry out after a few washes. Good quality hair extensions do not come cheap and cheap hair extensions are not good.

With that said, we do still offer a range of grades to suit  every budget (all grade are still guaranteed to be 100% remy) and numerous styles & types of hair from different countries around the world so you can be sure to find something which will suit your needs.

If you need any help selecting a product just drop us a message and we will be more than happy to help you.

We only accept PayPal as a method of payment. Please make payment in full for your item/s within 24 hours of purchasing the item. Orders will only be processed and dispatched once payment has been received in full. Please be aware that PayPal will sometimes hold payments immediately for 24 hours whilst they review the transaction. Orders cannot be processed until the funds are released. If you make payment via a PayPal eCheque, please be aware that these can take upto 10 working days to clear and we cannot process your order until the payment has cleared.

  • We accept returns on all of our hair extensions products and accessories within 30 days providing they are in as new, un-used and un-opened condition. Hair extensions must be returned within 7 days from the date you received them to be eligible for a refund.
  • If you return products that have been removed from the packaging, or a product that has been worn, you will be liable to pay the return postage back to you as they will not be accepted.
  • Refunds will be processed within 7 working days of receiving the product back in as new, re-saleable condition. Refunds can only be processed back to the original method of payment.
  • If you wish to return an item, please let us know of your intent to return prior to sending it back to us. We reserve the right to refuse to sign for the package if you return an item without notifying us first and you will be responsible for all the losses arising from there on.
  • Please include a copy of your invoice in the package when returning any item to ensure speedy processing of your return.
  • The buyer is responsible for all return postage costs unless the item is faulty.
  • Our returns policy applies to all in-stock items and does not include and items which are custom ordered or made-to-order. If  an item is either of the above, it will be stated in the description.
  • Refunds will be issued minus the p&p if applicable unless the postage is stated as "free" in the listing or we sent you an item in error or your item is faulty.
  • We advise all returns to be sent back to us via a recorded/trackable delivery method as we are not responsible for any packages that are not received. Proof of postage is not proof of delivery. If you choose to send back your return or exchange via unrecorded post, we will not be held liable for any delay or loss. This is in accordance with all UK legislation.
  • We do not accept any responsibility for goods not returned to us. In addition, under the Consumer Protection (Distance Selling) Regulations you may cancel your order for any reason within 7 working days following receipt of the item(s), as long as all goods are returned unused and unopened and are fit for re-sale.
  • If you are returning your item from outside of the European Union your postal service will provide you with a customs form, which needs to be visible on your returned parcel. You MUST clearly write the following on the customs form: RETURNED ITEM NO DUTIES.
  • This returns policy does not affect your statutory rights.

Exchanges

  • If you wish to return an item for an exchange, the buyer is responsible for all postage costs incurred both in sending the item back to u s and for the replacement item to be sent back to you.
  • All items wether returning for a refund or an exchange,  must be returned to us within 30 days of the delivery date to be eligible for a refund/exchange. All returns received after 30 days of the delivery date will be held for 30 days and you will be required to pay the postage costs to have the item/s returned back to you.
  • If the value of the item you are returning is greater or less than the value of the item you want to exchange it for then you must pay the difference or the difference in the price will be refunded to you via your original method of payment.

Hair Extensions/Wigs/Hair Pieces

  • All hair extensions/pieces returned for a refund or exchange must be in the original packaging and unopened, unworn, unused and not have been tampered with. If the hair has been opened/worn/brushed/dyed/cut/altered or if it smells of smoke or other strong odours i.e, it is in un-saleable condition then an exchange/refund will not be accepted and the buyer will be responsible for the cost of returning the item(s) back to them.
  • *Used condition and tampering includes but is not limited to, hair extensions or hair pieces/wigs that have; (1) Been cut, (2) Been coloured, dyed, or permed, (3) Had heat applied for the purposes of straightening or curling effect, (4) That have any damage inflicted as a result of tampering including traces of scents such as cigarette smoke or burning., (5) Extensions that have been removed from the cardboard backing in the original packaging.
  • While we appreciate any assurance they have not been used, these are hygienic goods and cannot be accepted back under such condition.
  • Under the rules of distance selling, hair extensions are considered "for the supply of goods made to the consumer’s specifications or clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly;" We fully support and enforce this legislation when it comes to items removed from their packaging. If an item is determined to be used or tampered with, you will be notified via email within 7 days of its return. You will be granted the option to pay for its return to you. If you do not reply or refuse to make payment for its return to you, the item will be held for 30 days and then destroyed.

We guarantee all of our products for 30 days from the date of sale. As most of our items are consumable items, the ultimate longevity of the product will be determined by the use of the customer. If any fault should arise within 30 days from the date you received the item, we will be happy to refund or replace the item for you upon its return. An item does not constitute a fault if it has been used incorrectly by the customer.

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  • Condition: Neu mit Etikett
  • Size: 118ml
  • Type: Hair Remover Solution

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